Do not get stung, Belinda Schwehr examines a recent case in which the ombudsman criticised a council for arbitrarily capping a woman’s live-in care payments.
A recent case involving a woman, Mrs Y, who had an arbitrary limit placed on her live-in care, provides a wonderful example of what the Local Government and Social Care Ombudsman can achieve.
The report explores a technique, one that is commonplace in social services today, for attempting to ‘manage down’ the expectations of service users, regarding their rights to a proper care package.
Care planning and the budget allocation on which it depends, has always been needs–led, under community care law, not resources-determined – ever since 1997, more